F.A.Q.s

Where can I buy Archway products?

The freshly-baked and uniquely-shaped assortment of Archway cookies are available throughout the United States and Mexico. Visit the “Find our Products” section of our web site to find your favorite Archway items at participating retailers.

Is Archway creating or bringing back any additional cookie varieties?

Yes! We have an incredible team that stays in-the-know with all things cookie-related! Today, Archway has a wide variety of soft and crisp cookies as well as homestyle mini muffins. We constantly look for new ideas (as well as past favorites!) that Archway enthusiasts would enjoy. Please sign up for our mailing list for updates on new product information.

What if my favorite retailer sells Archway, but not my favorite cookie?

Our sales team works diligently with retailers about the prospect of selling Archway cookies. If you have suggestions for additional retailers or additional cookies you’d like to see in your retailer, you can Contact Us or speak to/write a letter to the general manager of your local retailer.

How did Archway begin?

In 1936 a husband and wife team began baking soft oatmeal cookies and doughnuts in their garage in Battle Creek, Michigan. With baking ingredients in short supply during World War II, the family began to concentrate exclusively on cookies. Since then, Archway has shared in the simple traditions of families across America by providing a homestyle cookie made with high-quality ingredients.

How can I tell if an Archway product is kosher?

All Archway cookies are kosher, certified by the Union of Orthodox Jewish Congregations of America with their symbol, Orthodox Union (OU), on the packages. The products are OU-D, Orthodox Union Dairy.

How can I tell if an Archway cookie contains a potential food allergen?

We are concerned about everyone who enjoys our cookies. If you are allergic to foods such as peanuts, tree nuts, eggs, gluten, milk/dairy, wheat, seeds or soy, please be sure to carefully read the ingredient statement or allergen warning located on the outside of each package.

I can’t find Archway Cookies in my area. Is there another way to purchase them?

Yes. Archway fans can order cookies over the phone. Call 1-877-309-6361 to place your order. MasterCard, Visa, American Express and Money Orders are all accepted. A $30 minimum is required (plus tax and shipping) when placing an order. Orders may also include other Snyder’s-Lance products.

What number should I call if I have questions or concerns about my Archway cookies?

You are welcome to contact us in any of the following ways:

Phone:
1-800-99-LANCE

Mailing Address:
Snyder's-Lance, Inc.
Attn: Consumer Affairs
P.O. Box 32368
Charlotte, NC 28232



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